Sales Policy

Effective Date: November 8, 2024

At Fittopix, we aim to provide a seamless and enjoyable shopping experience. Our Sales Policy outlines the terms and conditions regarding the purchase, payment, shipping, and delivery of our products. By making a purchase on our website, you agree to the following terms:

1. Product Availability

  • Stock Levels: All products are subject to availability. While we strive to keep our inventory updated, certain items may sell out quickly. If a product is out of stock, we will notify you as soon as possible and provide alternative options or a refund.
  • Product Descriptions: We take great care to ensure that all product descriptions, images, and pricing are accurate. However, minor variations in color, size, or design may occur. If you have any questions or concerns, please contact us before making a purchase.

2. Pricing

  • Currency: All prices on our website are listed in and are inclusive of applicable taxes, unless otherwise specified.
  • Price Changes: Prices are subject to change without notice. However, once you have placed an order, the price of the product at the time of purchase will be honored.
  • Promotions and Discounts: Fittopix may offer promotions or discounts from time to time. These offers are subject to specific terms and conditions, and we reserve the right to modify or cancel any promotion at any time.

3. Order Processing

  • Order Confirmation: After placing an order, you will receive an order confirmation via email. This confirmation does not guarantee acceptance of your order. We reserve the right to cancel or refuse any order at our discretion.
  • Order Changes: If you need to make changes to your order, please contact us as soon as possible. We will do our best to accommodate your request, but once an order has been processed or shipped, changes may not be possible.

4. Payment

  • Accepted Payment Methods: We accept various payment methods, including major credit cards, debit cards, and other secure payment gateways. Payment must be made in full at the time of purchase.
  • Payment Security: All payments are processed through secure and encrypted channels to protect your financial information. We do not store your payment details on our servers.

5. Shipping and Delivery

  • Shipping Options: Fittopix offers a variety of shipping options to meet your needs. Shipping costs and estimated delivery times will be displayed at checkout.
  • Processing Time: Orders are typically processed within business days. Please note that processing times may be extended during peak periods or due to unforeseen circumstances.
  • Delivery: We strive to meet the estimated delivery times provided, but please note that these are not guaranteed. Fittopix is not responsible for delays caused by shipping carriers or customs.
  • International Shipping: For international orders, you may be responsible for any applicable customs duties, taxes, or fees. Please check with your local customs office for more information.

6. Returns and Refunds

  • Return Policy: Please refer to our Refund and Returns Policy for detailed information on how to return a product and request a refund.
  • Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund as quickly as possible.

7. Order Cancellations

  • Cancellation by Customer: If you wish to cancel your order, please contact us as soon as possible. If the order has not yet been processed or shipped, we will cancel it and issue a full refund. If the order has already been shipped, please refer to our Refund and Returns Policy.
  • Cancellation by Fittopix: We reserve the right to cancel any order for reasons including, but not limited to, product unavailability, pricing errors, or payment issues. If we cancel your order, you will be notified and receive a full refund.

8. Customer Support

  • Assistance: If you have any questions or concerns about your order, please contact our customer support team at phamvandanh1912@gmail.com. We are here to help and will do our best to resolve any issues.

9. Legal Compliance

  • Governing Law: This Sales Policy and any disputes arising from it shall be governed by the laws of . Any legal action relating to these terms must be filed in the courts of .
  • Compliance with Regulations: By purchasing from Fittopix, you agree to comply with all applicable laws and regulations, including import/export regulations for international orders.

Address:1757 Travis Street,Miami,Florida,United States

Email: phamvandanh1912@gmail.com

Phone: 772-539-6848